Being a good listener is a kind of quality and that’s ___ it

每空限填1个单词。
How to be a good listener
Everyone loves a good listener. But there are more reasons to develop the skill of listening than to win hearts or popularity contests.
Listening heals hurts and builds bridges. It gives us the ability to understand and empathize, to view the world from our own point. It can bring us wisdom over and above mere intelligence. But most importantly, it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.
As it turns out, there’s more to good listening than just keeping quiet and allowing someone to speak. Effective listening is actually a combination of two key communication skills: listening and verifying (确认).
Even when we’ve managed to hear a person’s entire message, we often interpret it wrong—according to our own understanding, experience, or prejudice. As an effective listener, your goal is to hear and absorb what another has to say……in exactly the way they mean it to be understood. Only then can you respond properly. This is much easier read than done, so here are a few helpful tips:
1. Give the speaker your full attention.
Stop talking and remove all distractions. Turn off the TV, your phone, or computer. Watch your body language. The way you look at the speaker, or the way you stand or sit, makes a huge difference. The right listening body language communicates that we are listening openly and attentively, and puts the other person at ease.
2. Be patient.
Not everyone is a gifted speaker. Some people take longer to find the right word to make a point. Others are too worried to get their message across properly. If necessary, ask the speaker to explain further. It will help him / her speak more exactly and it will help you hear and understand better.
3. Keep your emotions in check.
If what someone is saying creates an emotional response in you, make an extra effort to listen carefully. When we’re angry, frightened or upset, we often miss key parts of what is being said.
4. Hold your fire.
Don’t jump to conclusions immediately. A good listener doesn’t react until comprehension is complete. If you respond in a way that makes the other person defensive, even if you “win” the argument, you may lose something far more valuable.
5. Even if you think you understand. VERIFY.
Never assume you got the message right. Pause, think about what was said, and then ask “Is this what you meant?” or “Am I understanding this right?”
6. Empathize
Take a moment to stand in the other person’s shoes, to look at the situation from his / her point of view……especially when you’re being told something personal or painful, or something you strongly disagree with. The more shoes you are able to successfully stand in within your life time, the less puzzled you’ll find your life and relationships to be.

小题1:__________ of good listening	小题2:__________ hurts. Building 小题3:__________. Allowing us to小题4:__________ and empathize, and viewing the world in an all-round way. Bringing us wisdom over and above mere intelligence. 小题5:_________ the people around us feel worthy.
Components of effective listening	● Good listening consists of two key communication skills: 小题6:__________ and verifying.
小题7:__________ to be a good listener	Listening to the speaker 小题8:_________. Trying to be a 小题9: _______ listener. Avoiding being affected by your emotions. Waiting before you take小题10:_________. Verifying. Empathizing

A listener has written from China for advice about how to lose weight. Michael in Shanghai says he is 26 and has battled obesity for most of his life.
Obesity , a severe weight problem, is a complex condition. A doctor may advise taking medicine along with changing one’s the way that he or she behaves. Experts say that the most successful weight—loss plans include a well-balanced diet and exercise.
People who want to avoid weight gain have to balance the number of calories they eat with the number of calories they use. To lose weight, you can reduce the number of calories you absorb, increase the number you use, or both.
A recent study looked at four of the most popular dieting plans in the US. Researchers at Stanford University in California studied over 300 overweight women, mostly in their thirties and forties. Each woman went on one of the four plans: Atkins, The Zone, Ornish or LEARN. The women attended diet classes and received written information about the food plans.
At the end of the year, the women on the Atkins diet had lost the most, more than four and one-half kilograms on average. They also did better on tests for cholesterol levels and blood pressure.
Christopher Gardner, who led the study, says the Atkins diet may be more successful because of its simple message to eat less sugar. He also says that the advice to increase protein in the diet leads to more satisfying meals. He says that there was not enough money to study men, but that men would probably have similar results.
Last week, another report based on thirty-one studies suggested that only a small minority of people have long-term success with dieting. Most dieters regained their lost weight within five years and often they become more overweight. But those who kept the weight off generally were the ones who exercised.
Title: 71　.Proper ___________ to lose weight

(2013·高考浙江卷)A good listener takes part in the conversation，________ ideas and raising questions to keep the talk flowing.

A．realizing	B．copying
C．offering	D．misunderstanding