customers and specific customer requirements是什么意思

and disgruntled workers at the store. =以及小商店里心情不佳（爱发牢骚）的工人
customers have complained nearly continuously about the long lines=顾客们一直不停投诉（抱怨）有关大排长龙以及小商店里心情不佳（爱发牢骚,工作不满）的工人

knowledge 知识
tastes 尝起来
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直译：
要记得提供足够的信息来达到这个客户（门外汉；outsider；不知道能不能这么翻译）的需求,而且不要过多提及繁琐的细节.
稍微改了一下：
在不提及过多繁琐的细节和足够量的信息下,来满足这个不熟悉客户的需求.
见笑了.

11.C
12.A
13.D
14.D
15.D
16.D
17.B
18.C
19.B
20.C
二
1.engineer
2.Paris
3.habit
4.couple
5.ketchen
6.dangerous
7.match
三、
1.interest
2.conducter
3.breathing
4.dishes
5.exercises
6.turning
7.danger
8.thinking
9.owner
10.pianist

1.服务顾客要快捷友善,愿意帮忙,他们就会再次光临.如果你也希望分享我们的成功经验,以下有一些好建议.2.穿着清洁的公司制服,佩带名牌.3.向每个顾客打招呼和服务,并且脸带微笑,有眼神接触.4.仔细聆听顾客,耐心回答每个问题.5.处理投诉要有帮助,有效果.6.服务时不打任何私人电话.7.不试图与顾客争论.8.顾客离开时说：“谢谢光临.”

为你解答.
The manager listened to the customers's complaints attentively with great patience,（B trying not） to miss any ...
经理全神贯注地听顾客们的抱怨,尽量不漏掉任何…….
解释：try加ing在这里是作为伴随性状语,try to do,尽量做某事,否定式就在try的后面加上not.

D

这里的convinced of...是做the customers的宾语补足语,表示使得顾客相信...

B

None ,are
me opening

第一题选B..这里是分词状语,意思是说,经理非常耐心专注地倾听顾客的投诉,努力不错过任何一点.
2.答案选D.by the end of ...这个短语习惯上都和完成时连用,再者,这句话的谓语动词said用的是过去式,所以必须用过去完成时.
3. 选B. the plan to do sth,做某事的计划.此题的关键是要分析全句的句子成分.china's plan是主语,shows是谓语动词,后接that引导的宾语从句,to raise its installed nuclear power capacity by 20% this year为动词不定式做定语,修饰名词plan

【解析】：根据题意看出这里两个动作“give the right change”和“leave the shop”的时间先后顺序,顾客要确保先找对了零钱再走开,所以找零钱应该用完成时态,而且很明显“找零钱”是被给,所以答案have been given

attracts

三分之二的顾客说环境考虑通知他们购买相同的量,就像一年前一样.

公司无需警告顾客明确的危险或为其列出可能的危险 .这里的one是代词,指代danger,既然是列出一系列的,自然是不止一个,所以要用复数

A.bring 带来 take带去 carry携带 一般宾语是行李之类的东西 选A

选B.of
be+of 是 '具有···'的意思,后面跟名词benifit,big在这里是修饰benifit的形容词.
4G具有巨大的商业利益
LZ不要被误导额,

have been done 是现在完成时.找零发生在离开商店的前面.
顾客被要求在他们确定正确找零后,离开商店.

尽管Mary很 年轻,她十分擅长处理各种难缠的顾客.

我们的一个重要客户破产了,他还欠我们一大笔钱
欠钱是伴随动作,所以用ing形式
如果伴随的动作与主动作有时间先后关系,就变成having done.
如,I went to school,having breakfast
吃(完)了早饭,我去学校了.

一旦客人的投诉能够被满意地解决,那他们相较于没有投诉过的客人更有可能成为长期的顾客.It's Sunday today, and I would like to go shopping. Do you know where to take bus no. 11?finding the way to the history museum.compared with the place I grew up:it's more convenient and time saving.
希望帮到你哦

这是共用前面的enjoy这个词,因为前面对应的成分是名词company陪伴,所以rather than后面用了having to 这个动名词短语的形式.

comfortable
at a comfortable price 适宜的价位
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It's 28

In order to attract customers and beat competition.
以便于(为了)吸引客户和打败竞争对手.
beat competition这个用法没有任何问题.
你大概觉得:为毛是打败竞争?不通顺阿.
其实competition的释义不单有作为名词的"竞争".还有竞争对手的意思.
(The competition is the person or people you are competing with.)
这样就说的通了.你的疑惑应该是这点.

因为后面有customers,这里有个所属关系,指“小店里的”.

A公司一直以______他们得到更多的客户段加薪.b削减.C.切碎.D.切断.

让顾客参与到个性化的过程中来,能使他们能更舒适并更有掌控地访问他们的网站.

1 complain,manager
2 enough
3 nutrition
4 specialises fat

都有这意思,但是字面上consumer更偏向于我们汉语说的消费者（含有消耗的意思）,customer更偏向于汉语的顾客.
consume本身就是消耗的意思.
consume
[kənˈsju:m]
vt.
消耗,消费,耗尽

该托运人是承运人的A级客户之一,他和承运人共同拥有市场占有力.（A级客户是指承运人20%的那部分客户,他们创造了承运人80%的销售收入）,

在三美圆上下,只有很少的或者买同样商品的消费者花得更少.
（建议楼主结合一下上下文,这里same customers是复数,所以我觉得不应该是同一个消费者而是买同样东西的消费者,这样从逻辑上也说得过去）

亨利不经常服务客人.
亨利通常不会服务客人.

I manage a online store on eBay.
Doing customer service and update store information
frequently.Have had several successful transactions already in the first week.

a chef 一个厨师 是单数,后面接动词的话要用第三人称单数形式,所以要加s,不是因为food是复数.

this error put us in a different position,having to resort to other suppliers to fill our customers' need.
这个错误将我们推到了一个不同以往的位置.为了满足客户的需求,我们不得不向其他供应商寻求帮助.

I think enthusiasm is the key to gaining new customers,while integrity the key to keeping them.With a welcoming tone and smiling face,most customers will fall,as long as your deal's not too outrageous.But,if you are planning on cheating,then it is no question that you will lose these customers are soon as you gain them.If you could sympathize with the customers and try to think about their benefits,then through time,you will accumulate more and more of them.Integrity is not only important in business but in everyday life as well.An honest person will attract many customers just by his very personality.

排他性是最吸引人的一个城市里的客户仍然迷恋地位
翻译过来是这样的!真的,不是我乱打的

把一套新的评估传递给客户
个人理解sets在这里指数量：”套”

Capturing Value From Customers
Value is captured from customers via current and future sales, market share and profit.
Superior customer value leads to highly satisfied loyal customers who buy more.
Key outcomes of customer value include customer loyalty and retention, share of market, share of customer, and customer equity.
Capturing Value From Customers
Customer lifetime value
The value of the entire stream of purchases that the customer would make over a lifetime of patronage.
Share of customer
The portion of the customer’s purchasing that a company gets in their product categories.

照顾好你的客户你就会变富

B

考查动词及非谓语动词。purchasing heir shoddy（伪劣的）goods作定语，修饰customers，而make和pay为并列成分，作谓语，故选B。

How to Attract Customers
The success of your business relies greatly on your ability to attract a steady stream of customers.So if you're not as busy as you'd like to be,try a few of these methods and watch your sales soar.
Steps:
1.Launch a Web site.Web sites provide your company with worldwide exposure and give your customers convenient access to your services and products.
2.Host a grand opening or open house.Invite local business owners and residents from surrounding neighborhoods.Provide refreshments,drawings for door prizes,free merchandise samples,and have plenty of business cards and company brochures on hand.
3.Monitor the quality of your services and products constantly.Satisfied customers who spread the word about your business are the best source of new customers.Pay attention to pricing,customer service,product availability and prompt delivery.
4.Explore various types of traditional advertising methods such as classified ads,yellow page ads,television and radio spots,and display ads in magazines and on other Web sites.Go with what meets your budget and best reaches your target group.
5.Support a local charity by sponsoring a fundraising event such as a food drive,toy drive or walkathon.Arrange for a formal presentation of your donation with cameras at the ready and try to get a local newspaper to publish the photograph.
6.Distribute fliers and business cards door to door,place them under car windshield wipers and tack them to local apartment,college and community center bulletin boards.
7.Maintain a visible presence within your industry.Participate in trade shows,attend community events and offer to speak on your area of expertise at seminars.
Tips:
In addition to the information or products your Web site will showcase,make your Web site an entertaining experience.Provide features such as free e-mail postcards,electronic scratch-off tickets for free prizes,and links to game Web sites and chat rooms.
Exchange banner ads with Web sites that represent similar or complementary businesses.For example,if you own a pet supply business,exchange banner ads with a veterinary clinic.
Send a press release about your open house or grand opening event to the business section of your local paper.Make sure to also send a press kit with information about your company,its owners and key personnel.Emphasize the unique features of your business and,if possible,tie it to a local issue or current event to increase the chances of media coverage.
Give existing customers a small gift or discounts toward future purchases in return for referring new customers.
Offer special discounts for new customers in all of your advertising.
Ways to Promote Your Product or Service
Summary
The marketing budget deserves careful consideration,because it not only serves to create market impressions; it is expected to generate revenues.Understanding the kinds of impacts that can be expected from the various print and electronic media will help to manage this element of business expense.
An important precaution is to understand that each market segment may react differently to the way that a promotional message is presented.With all due respect for human nature,an exciting,aggressive or even humorous message may be perceived as offensive or insensitive even though it may be grammatically and politically correct.
The Print and Graphic Arts Media
Business cards and stationery are effective,inexpensive and professional promotional tools but use of these items should be restricted to personal contacts.Rubber stamps or staples are for impersonal,routine tasks and should not be used in any way with this media.Advertising specialties such as pens,key rings and calendars acknowledge goodwill in the form of a small gift,but these convey more image than information.
Local newspapers are preferred by many retailers because it provides maximum flexibility in terms of budget,timing,coupon feedback,product and price mix.The perception rate is high because the reader can get more than one impact from the same message.
Brochures,posters and packaging are cost effective ways to provide a combination of moving and static visual impact with the most versatile applications.Brochures inform,posters inspire and packaging validates the customer's buying decision.
Catalogues used by the mass merchandisers are expensive and designed for specific,targeted markets.The high quality graphics makes the catalogue a reference product with portable but inflexible information.The catalogue style of advertising is more frequently used in promotional sales flyers.
Magazines are more expensive than newspaper or radio,but have the advantage of a more specific audience of subscribers (i.e.teens,women,crafters,etc.) Manufacturers tend to use this media to reinforce their brand names and trademarks in the market.
Business pages of your telephone book provide an interactive link to the primary electronic media; the telephone and the fax.The toll free 1-800 service invites extended markets,and implies modern services.
Increased use of cellular telecommunications is expected to influence a new wave of creative marketing tactics.
The Electronic Media
Radio is cost effective and the audiences are routinely loyal to a station's program format.The lack of visual impact makes the message more personal and conversational.Promotional events often build on the interactive links with the audience.Radio messages tend to develop a personality and convey a friendly,local relationship.
Television captures more audience time than any other medium and it has the powerful advantages of visual impact.It is generally believed that as much as 90% of a person's total perception is the result of images conveyed to the brain in one way or another.
The TV.commercial is targeted at a home audience in a relaxed and suggestive atmosphere,by using short,repetitive,and high impact messages.The TV.remote control has changed viewing habits such that commercial spots are now formatted in clusters of ten and fifteen second clips.
There is an increasing number of online directories available with which you can list your business.Not only are many of these directories available at reasonable rates,they allow customers from all parts of the province,country and world easy access to your business.

最近我收到了30封关于产品质量的客户投诉信.
Recently 表示最近一段时间,尤其是包括现在在内,谓语动词要用现在完成时.

可以这样译的,against 是有“针对”这解释的

sales to credit customers就是卖出去了,但是对方还没给钱,记应收帐款
received from credit customers就是收到应收帐款
purcahsed invertory on account买入存货,但是还没给钱,记应付帐款.on account表示赊账
第一个trade debtors增加inventory减少,第二个trade debtors减少cash增加,第三个trade creditors增加inventory增加因为creditor属于负债类,所以都增加

..意思是激发
如何创造产品客户的爱情吗
这是对你的成功,并发现客户的产品,爱.
发现号的产品,客户的厚爱,我选择这个职业,因为我想工作产品客户的厚爱,产品和提供激励的真正价值

expect of译为对.有期待
这句话的意思是说
这个经理向顾客保证他们可以得到他们对银行所期待的充分的信息和私人服务
d＝would

一个 drop test 就是出厂前,工厂做了一个实验.如果产品（运输包装之后）从一定的高度掉下去都不会坏,那么,这个产品就怎么也不会被运坏.
那个句子就是说,做这个test更多是为了给需要重新运输产品的顾客保证质量.