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Many people think that the most popular way of communicating with other people is through the mouth. But what they don’t know is that actual communication using the mouth accounts for(占……比例)only around 10%(or even less)of all the means to communicate a message.

Moreover, you can never determine the truthfulness or honesty of people by what they say alone. In fact, words expressed through the mouth often do not reflect what people really think or feel. The more reliable way you can determine their true inner feelings and thoughts is by reading their body language. Everybody communicates using these gestures and if you understand the gestures and their meanings you will be able to read people and know what they are really communicating to you. One researcher even went as far as to say that we speak to hide what’s on our minds . But gestures cannot lie.
Have you ever wondered what it would be like if you can “see through” the emotions of other people? Let’s say you ask a person whether he can do an important task. He says “OK”. But deep inside, you are questioning yourself, “Is he really willing to do this job? ” or “Does he have the confidence in finishing this task? ”You can’t question him directly because that would be like belittling him. And even if you ask him those questions, his replies will not tell you what he really feels or thinks. So the most useful way is to observe his body language. Expressions like smiling, frowning(皱眉), pouting(撅嘴), facial reddening, sweating, toe curling and sideways glances are visible hints that can help you make a right judgment.
小题1: According to the passage, we know 　　　 .

A．words through the mouth are the most common way in communication

B．body language is the quickest way to help people understand each other

C．expressions are the most powerful tool to judge whether a man is confident or not

D．you may know what a person really thinks with the help of reading his body language

小题2:What does the underlined sentence mean in the second paragraph?

A．We can express ourselves well by body language.

B．We use words to prevent others knowing our true thoughts.

C．Spoken words can fully reflect our true self.

D．We use body language to help express ourselves.

小题3:The underlined word in the third paragraph can be replaced with 　　　 .

A．looking down upon	B．speaking highly of
C．laughing at	D．believing in

When you don’t speak, you may be still communicating. It is true that you may not wish to say anything. But your very silence may show your wish to be left alone or to stay uninvolved, which is the message you want to send.
So it has been said that while we speak with our vocal organs, we converse with our whole bodies. All of us communicate with one anther nonverbally (非口头地), as well as with words. Sometimes we know what we are doing with the use of gestures such as the thumbs-up sign to indicate that we approve. But most of the time we are not aware that we are doing it.
Body language serves a variety of purpose. Firstly it can replace verbal communication, as with the use of gesture. Secondly, it can modify (修饰) verbal communication. Loudness and tone of voice is an example here. Thirdly it regulates social interaction: turn taking is largely governed by non-verbal signals. Fourthly it conveys our emotions. Finally it conveys our attitude towards ourselves and towards the people we are communicating with. This is particularly important for successful cross-cultural communications.
Every culture has its own body language. So in order to achieve a more successful cross-cultural communications, we heed not only what to say but also how to say it appropriately. Observation shows that a truly bilingual person switches his body language at the same time he switches language.
小题1:The underlined word “converse” in the second paragraph can be replaced by ____.

A．continue

B．complain

C．communicate

D．compete

小题2:The underlined word “This” in the third paragraph refers to___.

A．the fact that body language serves a variety of purposes

B．the fact that body language can modify verbal communication

C．the fact that body language regulates social interaction

D．the fact that body language conveys our attitude

小题3:Body language varies____.

A．from culture to culture	B．from year to year
C．from time to time	D．from person to person

小题4:The best title for the passage is “____”.

A．Verbal Language	B．Communication Skills
C．Ways to Communication	D．Body Language

D
Communicating effectively means more than knowing what to say and when to say it. Communication involves the subtle signals your body language sends to those who are watching. Here are some common body actions and the impressions they create:
● Fiddling (好动) — Playing with your watch or a pen looks like you’re bored or impatient.
● Clock watching — It looks like you’re to move on to something else.
● Tapping — Tapping your feet or fingers suggests you are impatient or nervous.
● Staring — An unblinking (不眨眼的) stare conveys threatening or violent behaviour.
● Legs crossed or body hunched (弓背，耸肩) — Closing up your body profile — becoming smaller — looks like you lack confidence.
● Arms crossed — If you keep your arms folded during communication, you appear to be defending yourself against the others.
● Touching your face — When you have your hand in front of your mouth, you appear very shy.
● Rubbing your nose, looking away — People who are lying often rub their nose or look away when speaking.
● No eye contact — If you won’t look the other speaker in the eye, you seem to have low interest or a lack of confidence. (Don’t forget staring above.)
How you communicate with your body language is just as important as what you say. Watch your body language and control the unconscious messages you might be sending.
68. According to the passage, effective communication includes all of the following EXCEPT　_____.
A. knowing what to say
B. sending unconscious messages to other people
C. saying the right thing at the right time
D. getting information from the other speaker’s body language
69. Which of the following people looks shy according to the passage?
A. B.
C. D.
70. If you want to show confidence when communicating, you should ______.
A. cross your legs or hunch your body
B. avoid direct eye contact
C. look the other speaker in the eye
D. keep touching your face
71. Which of the following would be the best title for this passage?
A. How to make a good impression on others
B. Can you read body language?
C. Control your body language for effective communication
D. How to send effective information through body language

—Do you like communicating with your friends on QQ or MSN?
—____. I’d rather ____ the mobile phone.

A．Either, use	B．Neither, use
C．Both, not to use	D．Neither, to use