大鱼炖火锅-
导游员的基本职责
Tour guides" basic duties
1. 按计划安排和组织游客参观、游览
As planned arrangements and organization visitors, tour
2. 负责讲解、介绍地方文化和旅游资源
Responsible for the explanation, the local cultural and tourist resources is introduced
3. 安排好游客的交通、食宿、保护游客的人身、财物安全
The visitors arrange transportation, accommodations, meals, protection of the person and property safety tourists
4. 解答游客问询，协助处理途中遇到的问题
Answer tourist information, to help deal with the problems of the way
5. 反映游客的意见和要求
Reflect the opinions and demands of the visitors
领队的主要职责
The main responsibility of the team leader
1. 介绍情况，全程陪同
The brief, accompanied by the whole
2. 落实旅游合同
Implement tourist contract
3. 组织和团结工作
The organization and unity
4. 联络工作
Contact work
旅游故障处理的基本要求
Tourism fault the basic requirements of processing
1． 稳定游客的情绪
The mood stable tourists
2． 拟定、实施处理方案
Drew up and implement a plan to deal with
3． 善后处理
Him deal
4． 记录总结
Summary record
旅游活动日程和内容变更
Travel schedule and content changes
1. 与旅行社联系
Contact with the travel agency
2. 做好游客的工作
Do the work of tourists
3. 适当的给予物质补偿
The proper offer material compensation
游客走失、财物丢失、患病的预防及处理
Tourists lost property loss, sick, prevention and treatment
1. 途中多做提醒工作
The way to do more reminder
2. 多做预防工作
Do more prevention work
3. 做好游客的安抚工作
Do tourists touch of work
旅游安全事故的处理及预防
Travel security accident treatment and prevention
1． 立即组织抢救
Organize immediate rescue
2． 报案
Report
3． 向旅行社汇报
To the travel agency report
4． 做好全团游客的安抚工作
. Do the lump of tourists comfort work
5． 写出书面报告
Write written report
食物中毒
Food poisoning
特点：潜伏期短，发病快，且常常集体发病
Features: short incubation period, the fast, and often collective disease
如何处理：设法催吐，多喝水以加速排泄，缓解毒性，送医院抢救
How to deal with: try to spits, drink water to accelerate excretion, alleviate toxicity, send a hospital
如何预防：安排游客在指定餐厅用餐，不要购买街边食物，在食用海鲜，水产等特殊食品前要介绍食用方法
How to prevent: visitors will be arranged in designated restaurant, don"t buy street food, in eating seafood, aquatic products, and other special food to introduce how to eat before
中暑
heatstroke
症状：大汗，口渴，头昏，耳鸣，恶心，发烧
Symptom: big sweat, thirsty, dizziness, tinnitus, nausea, a fever
如何处理：将患者置于阴凉通风处，平躺，解开衣领，饮用含盐饮料，用冷水或酒精擦身散热，让其休息，严重者送至医院
How to deal with: patients will be placed in the shade ventilated place, lie low, unlock the collar, drinking salt drinks, with cold water or alcohol brush heat dissipation, let it rest, or sent to hospital
心脏病猝发
Those using HRT heart disease
让其平躺，由患者亲属、领队或其他游客从患者口袋中寻找备用药物
Let it lie low, by patients relatives, the leader or other tourists from pocket find spare patients with drugs
被虫咬伤
Be insect bites
设法拔出毒刺，用肥皂水，条件允许的用苏打水冲洗伤口
Try to pull out the sting, with soap and water, conditions allow water to rinse the wound with soda
wpBeta-
The basic responsibilities of tour guides
1 according to schedule and organize visitors, tour
(2) is responsible for explaining to introduce the local cultural and tourism resources
3 tourists arrange transportation, accommodation, personal protection of tourists and property safety
4 answers to visitors inquiries, assist with problems encountered on the way
5 reflect the views and demands of tourists
The main duties of team leader
1 briefing, accompanied
(2) implementation of the travel contract
3 Organization and solidarity work
4 liaison
Troubleshooting the basic requirements for travel
1. The emotional stability of tourists
2. Develop, implement treatment programs
3. Deal with the aftermath
4. Summary record
Tourism activities schedule and content changes
1 contact a travel
(2) do the job tourist
3 to give the appropriate material compensation
Tourists lost, property loss, illness prevention and treatment
1 on the way to do more work to remind
2 more prevention
3 do to appease tourists
Tourism management and prevention of security incidents
1. Immediately organized rescue
2. Report
3. Report to the travel agency
4. Do the whole work group to appease tourists
5. Written report
Food poisoning
Features: The incubation period is short, quick onset, and often collective disease
How to deal with: trying to induce vomiting, drink plenty of water to accelerate excretion, relieve toxicity, sent to hospital
How to prevent: arrange visitors for meals, not to buy street food in the consumption of seafood, fish and other special foods before consumption method to introduce
Heat stroke
Symptoms: sweating, thirst, dizziness, tinnitus, nausea, fever
How to deal with: the patient in a cool ventilated place, lying down, unlock the collar, drinking salty drink, brush with cold water or alcohol heat, let rest, severe cases sent to hospital
Heart burst
Let it lie, by the relatives of patients, the leader or other visitors from the patient"s back pocket to find drugs
By insect bites
Managed to pull out the stinger, use soap and water, conditions permitting, wash the wound with soda water
牛云-
远离噪音
人耳在噪音环境下时间过长,会不知不觉地导致内耳听毛细胞的损伤而发生耳鸣耳聋.巨大声响会因机械及声音振动波等震伤内耳神经细胞从而造成耳鸣及重听.
上海最好耳鼻咽喉科专家提醒：注意耳鸣引发耳聋。
>>>点击专家提供：图片，直接与专家交流。
meira-
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