IT: Hello! This is IT support hotline, what can I do for you?Customer: Oh yes, this is James from Sales department. In this morning I find that my laptop can not charge. I do not know why,could you help me?IT: Ok, do not worry. I will help you to solve this problem. At first, could you check that if you pluged in the power adapter of laptop?C: Let me see.....Oh, I am sure that the adapter is working well.IT: Great, let"s go on. Please pull out the power adapter from laptop, then plug in again.C: Give me seconds. .......Oh, it"s charging now.IT: That"s great! You know that we often meet some strange questions.C: Thank you!IT: No problem, may I have your full name and telephone number?C: Sure, my name is xxxx, my deskphone number is xxx-xxxxxIT: thanks for your cooperation. Do you have any other question?C: No! See you!IT: Nice day! See you!
